Terms of Service

Welcome to 4MED.AI. These Terms of Service ("Terms") govern your access to and use of the 4MED.AI website, applications, and services (collectively, the "Service") operated by 4MED.AI ("we," "us," or "our").

Please read these Terms carefully before using our Service. By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

4MED.AI is an AI-powered research tool that searches and synthesizes information from medical literature databases including PubMed, ClinicalTrials.gov, and other biomedical sources. The service is designed to:

• Help researchers find relevant medical literature
• Provide summaries of published research
• Support medical education and continuing learning
• Assist healthcare professionals in literature review
• Facilitate access to medical knowledge

The service is NOT designed to:

• Diagnose medical conditions
• Prescribe or recommend specific treatments for individuals
• Replace clinical judgment of healthcare providers
• Provide personalized medical advice for individual patients
• Serve as a clinical decision support system for patient care
• Handle medical emergencies

Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Account Registration

To access certain features of the Service, you must create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violations of these Terms, fraudulent activity, or extended periods of inactivity.

4MED.AI is intended for use by:

• Healthcare professionals seeking to review medical literature
• Medical researchers conducting literature reviews
• Medical students and educators
• Individuals seeking general health education (not personalized advice)
• Research institutions and academic organizations

Healthcare professionals should use their own clinical judgment and not rely solely on information from 4MED.AI when making patient care decisions. The Service is intended to supplement, not replace, professional medical knowledge and clinical training.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service for any illegal purpose or in violation of any laws
• Use the Service to diagnose or treat patients without proper professional oversight
• Submit queries containing protected health information (PHI) of others
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or servers
• Use automated means to access the Service without our permission
• Reverse engineer, decompile, or disassemble the Service
• Copy, modify, or distribute content from the Service without authorization
• Use the Service to transmit malware or harmful code
• Impersonate any person or entity or misrepresent your affiliation
• Use the Service to harass, abuse, or harm others
• Resell, sublicense, or commercially exploit the Service without authorization

4MED.AI uses artificial intelligence to process and summarize medical information. Users should be aware of the following limitations:

• Accuracy: AI can make errors in summarization, interpretation, or synthesis of information. AI-generated content should always be verified against primary sources.
• Currency: The AI may not have access to the most recent publications or may not reflect the latest medical guidelines or research findings.
• Citations: Citations provided should be independently verified for accuracy. The AI may occasionally generate incorrect or incomplete citations.
• Context: The AI cannot consider individual patient circumstances, medical history, or other contextual factors that are essential for clinical decisions.
• Hallucinations: AI systems may occasionally generate plausible-sounding but incorrect information ("hallucinations"). Critical medical information should always be verified.
• Bias: AI systems may reflect biases present in their training data, potentially affecting the information provided.

Our Intellectual Property

The Service and its original content, features, and functionality are owned by 4MED.AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Third-Party Content

The Service aggregates and synthesizes content from third-party sources, including medical literature databases. Such content remains the property of the respective copyright holders. We do not claim ownership of third-party content and provide it for research and educational purposes under applicable fair use doctrines and licenses.

Your Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving the Service.

Some features of the Service may require payment. If you choose to use paid features:

• You agree to pay all applicable fees as described on our pricing page
• Fees are charged in advance on a subscription basis
• All fees are non-refundable except as required by law or as expressly stated
• We may change our fees upon reasonable notice
• You are responsible for providing accurate billing information
• Failure to pay may result in suspension or termination of your account

During the beta period, certain features may be available at reduced or no cost. We reserve the right to introduce or modify pricing when the beta period ends.

The Service may contain links to or integrate with third-party websites, services, or content. These third-party services are not under our control, and we are not responsible for their content, privacy policies, or practices.

Your use of third-party services is governed by their respective terms and conditions. We encourage you to review the terms and privacy policies of any third-party services you access through our Service.

Our Service relies on third-party providers including:

• AI model providers (Anthropic, OpenAI)
• Medical literature databases (PubMed, ClinicalTrials.gov)
• Authentication services (Clerk)
• Payment processing (Stripe)
• Cloud infrastructure (Vercel, Supabase)

You agree to defend, indemnify, and hold harmless 4MED.AI, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Service
• Your violation of any rights of a third party
• Your violation of any applicable laws or regulations
• Any content you submit to the Service
• Any medical decisions made based on information from the Service

Informal Resolution

Before filing a claim against 4MED.AI, you agree to try to resolve the dispute informally by contacting us. We will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 60 days of submission, you or we may bring a formal proceeding.

Arbitration Agreement

You and 4MED.AI agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of a party's intellectual property rights.

The arbitration will be conducted in accordance with the American Arbitration Association's rules for consumer-related disputes. The arbitration will be conducted in the English language in the state of Delaware.

Class Action Waiver

YOU AND 4MED.AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Opt-Out

You may opt out of this arbitration agreement by sending written notice to us within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you want to opt out of the arbitration agreement.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

For any disputes not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Delaware.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

The Service may be subject to U.S. export control laws and regulations. You agree not to export, re-export, or transfer the Service or any technical data obtained through the Service in violation of applicable export control laws, including U.S. Export Administration Regulations and international sanctions programs.

You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

4MED.AI is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience any difficulty accessing any part of our Service, please contact us and we will work with you to provide the information or service you seek through an alternative communication method that is accessible to you.

We may offer certain features or services on a beta or experimental basis ("Beta Services"). Beta Services are provided "as is" and may contain bugs, errors, or other issues. We make no warranties regarding Beta Services and may discontinue them at any time without notice.

Your use of Beta Services is at your own risk. We are not liable for any harm arising from your use of Beta Services. By using Beta Services, you agree to provide feedback and help us improve the Service.

The following sections shall survive termination or expiration of these Terms: Medical Disclaimer, Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and any other provisions that by their nature should survive termination.

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and 4MED.AI concerning the Service and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and 4MED.AI with respect to the Service.

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

We may provide notices to you via email to the address associated with your account, via posting on the Service, or by other reasonable means. You are responsible for keeping your contact information current.

For notices to us, please contact us through the methods provided in the Contact section. Notices are deemed received upon sending of email (if to the user) or upon receipt (if to us).

If you have any questions about these Terms of Service, please contact us:

• Email: legal@4med.ai
• General Inquiries: Contact Page